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Form New Chat trigger
The Form New Chat trigger fires when a new chat message is added.
Configuration
Section titled “Configuration”| Setting | Type | Required | Description |
|---|---|---|---|
| Platform connection | Select | Yes | The platform connection to use. |
| Collection | Select | Yes | The collection to choose the form definition from. |
| Form definition | Select | Yes | The form definition to choose fields from. |
| Include addition | Checkbox | No | Includes the additional content as an extra column in the result when checked. |
Output
Section titled “Output”Message content, author, timestamp, and chat image if Include addition is enabled.
When to use it
Section titled “When to use it”Use this trigger when a new chat message is submitted, for example in support workflows.
- Great for support workflows.